ID - Technology Support Services

Documentation

When is the NMU Network User ID created?
Once a person is admitted as a student, an account is created with the status of “Admitted.”   Enrollment in a course will trigger the creation of an account if one does not already exist.  Access to the account takes 24-hours to process.
 
What happens if the person never uses the NMU Network User ID?
If an admitted student becomes a “no show” (doesn’t come for orientation or register for classes) and the person never logs into the account, the user account is deleted.
 
What happens if the student leaves school?
If a student is not currently enrolled, the account takes on a “non-student” status.  This occurs if the student graduates, withdraws, fails to register for classes, or misses the tuition-due deadline without making payment or other arrangements. 
 
What happens with a “non-student” status?
With a “non-student” NMU User ID and account, the individual

• Can receive/send e-mail; can access MyUser to view account status
• Cannot register devices (computers, mobile, LTE, etc.); any previously registered devices are automatically de-registered
• Cannot use VPN access
• Cannot access EduCat

 
How long does the “non-student” status last?
If an individual returns to NMU in good standing as a student, the NMU User ID and account is enabled with an “active” student status.
 
“Non-student” status accounts become “disabled” after a set amount of time:
            1 year for undergraduate students
            3 years for graduate students
A disabled account cannot receive/send email, register devices, or access the network.
 
What happens if an account is locked (e.g. password expired, spam activity, password recovery errors, password reset)?
The student can access account information using MyUser to find out the reason for the lock.  In most circumstances the user can take appropriate action and unlock the account. 
 
What happens if a student has his/her account disabled?
If an NMU User ID and account are disabled due to violations of the Acceptable Use Policy, appropriate steps must be taken to resolve the situation. 
 
Where can a student get additional help about computing resources?
Contact the NMU Computing HelpDesk at 906-227-2468 or visit the HelpDesk in the Learning Resources Center. 

Documentation

When is the NMU User ID created?
The NMU Network User ID is created once the appropriate employment documentation is entered into the Human Resources system, but no more than 30 days prior to the effective date of employment.
 
What happens when the Temporary Labor appointment ends?
The NMU Network User ID becomes “expired” on the employment end date.  The “expired” status lasts for one year.  During this window, the individual can receive/send email, and can access MyNMU (including payroll information), MyUsesr network account information, and EduCat. 
 
The individual cannot register devices on the network and does not have access to network services such as VPN.  Any previously registered devices are automatically de-registered.
 
What happens to an “expired” account after one year?
After one year, an expired account becomes “disabled.”  A disabled account has no network access, cannot receive/send email, and cannot register devices on the network.
 
What happens if the person resigns or is terminated before the end date of their temporary labor appointment?
The Network User ID and account immediately becomes expired. The account may be set to disabled status immediately if circumstances warrant. If the account is set to expired status, after 30 days the account becomes disabled. 
 
What happens if an account is locked (e.g. password expired, spam activity, password recovery errors, password reset)?
The employee can access account information using MyUser to find out the reason for the lock.  In most circumstances the user can take appropriate action and unlock the account. 
 
What happens if a temporary labor employee has his/her account disabled?
If an NMU Network User ID and account are disabled due to a violation of the Acceptable Use Policy, the employee must work with the appropriate supervisor(s) and/or Human Resources to resolve the situation.
 
Where can a person get additional help regarding computing resources?
Contact the NMU Computing HelpDesk at 906-227-2468 or visit the HelpDesk in the Learning Resources Center.
 
 
 
Notes:   Individuals with Personal Services contracts are not considered to be NMU employees.
  Spouses are not eligible for network User ID and services.

Documentation

When is the NMU User ID created?
The NMU Network User ID is created once the appropriate employment documentation is entered into the Human Resources system, but no more than 30 days prior to the effective date of employment.
 
What happens when a person resigns or is terminated from employment at NMU?
The NMU Network User ID becomes “expired” on the employment end date.  The “expired” status lasts for one year. During this window, the individual can receive/send email; and can access MyNMU (including payroll information), MyUser network account information, and EduCat.
 
The individual cannot register devices on the network and does not have access to network services such as VPN.  Any previously registered devices are automatically de-registered.
 
What happens to an “expired” account after one year?
After one year, an expired account becomes “disabled.”  A disabled account has no network access, cannot receive/send email, and cannot register devices on the network. 

What if an employee retires from NMU? 
The person must first meet the NMU definition of a retiree (years of service + age ≥ 70).   Upon the retirement date, the NMU User ID and account are set to “retiree” status and the account stays active.  The individual can receive/send email, can use network services such as VPN and dial-up access, and can register devices for the network.  Note:  Spouses and surviving spouses are not eligible for these services.
 
What happens if an account is locked (e.g. password expired, spam activity, password recovery errors, password reset)?
The employee can access account information using MyUser to find out the reason for the lock.  In most circumstances the user can take appropriate action and unlock the account. 
 
What happens if an employee has his/her account disabled?
If an NMU Network User ID and account are disabled due to a violation of the Acceptable Use Policy, the employee must work with the appropriate supervisor(s) and/or Human Resources to resolve the situation.
 
Where can a person get additional help regarding computing resources?
Contact the NMU Computing HelpDesk at 906-227-2468 or visit the HelpDesk in the Learning Resources Center.
 
Notes:  Individuals with Personal Services contracts are not considered to be NMU employees.   
             Spouses are not eligible for network User ID and services.

Documentation

When is the NMU User ID created?
The NMU Network User ID is created once the appropriate employment documentation is entered into the Human Resources system, but no more than 30 days prior to the effective date of employment.
 
What happens when the Term, Contingent, or Adjunct contract expires? 
The NMU Network User ID becomes “expired” on the employment end date.  The “expired” status lasts for one year. During this window, the individual can receive/send email; and can access MyNMU (including payroll information), MyUser network account information, and EduCat.
 
The individual cannot register devices on the network and does not have access to network services such as VPN.  Any previously registered devices are automatically de-registered.
 
What happens to an “expired” account after one year?
After one year, an expired account becomes “disabled.”  A disabled account has no network access, cannot receive/send email, and cannot register devices on the network.
 
Does the Network User ID stay active if the person is teaching next semester?
If the individual receives a subsequent teaching assignment, a new contract will be processed.    The new contract takes effect only after the new employment agreement has been approved, signed by Academic Affairs, signed by the prospective employee, and entered into the Human Resources system.  To ensure continuation of network access, the employment agreement must be completed prior to the end date of the person’s current employment agreement.
 
If a term, contingent, or adjunct faculty member employed in Winter semester receives a completely processed employment contract for the following Fall semester prior to the employment end date of the Winter semester, network access will be extended over the summer and to the next employment end date.
 
What happens when a faculty member on a term, contingent or adjunct appointment resigns or is terminated from NMU?
 The NMU Network User ID becomes “expired” on the employment end date unless a determination is made to set the account immediately to “disabled” status.  The “expired” status lasts for thirty (30) days.  During this 30-day window, the individual can receive/send email; and can access MyNMU (including payroll information), MyUser network account information, and EduCat.
 
The individual cannot register devices on the network and does not have access to network services such as VPN.  Any previously registered devices are automatically de-registered.
 
What happens if an account is locked (e.g. password expired, spam activity, password recovery errors, password reset)?
The employee can access account information using MyUser to find out the reason for the lock.  In most circumstances the user can take appropriate action and unlock the account. 
 
What happens if an employee has his/her account disabled?
If an NMU Network User ID and account are disabled due to a violation of the Acceptable Use Policy, the employee must work with the appropriate supervisor(s) and/or Human Resources to resolve the situation.
 
Where can a person get additional help regarding computing resources?
Contact the NMU Computing HelpDesk at 906-227-2468 or visit the HelpDesk in the Learning Resources Center.
 
 
Notes:  Individuals with Personal Services contracts are not considered to be NMU employees.   
             Spouses are not eligible for network User ID and services.

Documentation

Your username is your Network User ID, an abbreviated form of your name. There are different types of NMU network accounts, depending on your affiliation with the university. To see what kind of user account you have and to view details of your account, visit MyUser and log in. For more information on the details and implications of the account types, choose a type of affiliation below to view the NMU network UserID and access facts.

Students
Term, Contingent, and Adjunct Faculty 
Tenure Earning/Probationary and Tenured/Continuing Faculty and Staff
Temporary Labor

For a general overview of the NMU UserID and its uses, visit the NMU ID Information page. 

Before you can use any services or use your account, however, you must activate your account at the MyUser new account activation page.