MyNMU - Technology Support Services

Documentation

A Curriculum, Advising and Program Planning (CAPP) Online Degree Evaluation analyzes your coursework and academic progress against your degree requirements so you know what you have completed and what more may need to be done. To learn more about CAPP and how to interpret it, visit the CAPP Degree Evaluations page at the Registrar's website.
 

1. Log into MyNMU with your NMU UserID and password.
2. Select the "Degree Evaluation" in the menu or search for "Degree Evaluation" and click on it.
   
3. In the new window, select the semester you want to view up to from the drop-down list and click "Submit." 
  
4. Select "View Previous or Run New Evaluation" from the bottom of the screen.
    
5. You will now see a list of past evaluations. Click the most recent to view it or click "Generate New Evaluation" to run another, more recent evaluation. 
  
6. Select the radio button next to your program and choose a semester from the drop-down menu before selecting "Generate Request." 
  
7. Your evaulation will now be displayed in detail. 

Documentation

Your password protects your account. You can also add a second layer of protection with "2 Factor Authentication" so even if somebody manages to steal your password, it is not enough to get into your account. This additional form of authentication (sometimes referred to as 2FA or TFA) is completely independent from your username and password.

How It Works

You will login as usual with your username and password, then enter an additional code from either an Authenticator App, a Security Key, or a set of Backup Codes to verify that it is in fact you. You can also click a checkbox at the login page to trust a device for 30 days so you can just use your  username and password to log in on that device.

Recommendations

• Enable more than one 2 factor authentication method such as using both an Authenticator app and Backup Codes!
• Remember / Trust more than one browser/device by clicking the checkbox at the bottom left corner of the login prompt before logging in. Do this on different days for each browser/device so they both don't reach the 30 day limit on the same day.

This will trust that device for 30 days and you will not be required to enter the additional 2 factor code on that device during the 30 day period. It's best if you don’t trust multiple devices on the same day so they don’t all expire at the same time. The browser/device trust is managed through the use of browser cookies, so if you clear your browser's cookies then you remove any existing 30 day trust and cause the two factor authentication prompt to occur when you next login.

3 Options for Setting Up 2 Factor Authentication for NMU Services

There are 3 options for setting up 2 Factor Authentication for NMU services like MyNMU and MyUser; an authenticator app, USB security key, and backup codes.

Authenticator App (Best for mobile devices - tablets or smartphones)

Using a mobile authenticator app on your smartphone, tablet, or computer as a second factor during login. Enabling this option will require that you enter a code generated by the authenticator app as a second factor during the login process. Google Authenticator  and Microsoft Authenticator are 2 authenticator apps that will work. Google Authenticator works on Android and Apple iOS devices. Install the authenticator app BEFORE turning on this option for NMU Services.

For quick set-up instructions see: 2FA Quick Steps 

USB Security Key (Requires extra hardware)

Requires FIDO U2F Security Key device, typically a USB device, to be attached to the computer you are logging in from. NOTE: Security keys are currently only compatible with the Chrome web browser.

For step by step instructions see: Using a Security Key for 2 factor authentication

Backup Codes (Used as a backup to the other options)

Backup codes come in sets of 10 that you generate at https://myuser.nmu.edu/user. Each of the 10 Backup Codes can only be used once. When a backup code is used it will become inactive. Typically you print them out, keep them in a secure location, and check them off as you use each one. You can generate a new set codes at any point, automatically making the old set inactive. If you use back up codes it is recommended you get a new set of 10 codes before you use the last code and run out of the current set of backup codes you are using.

For step by step instructions see: Using Backup Codes for 2 factor Authentication

     Notes:

• Once you complete these steps, you will be required to use 2 factor to log into MyNMU, MyUser, and other NMU services that require it.
• If 2 factor authentication is preventing you from accessing NMU Services verify the problem also occurs at https://myuser.nmu.edu/user . If it doesn't work there then use MyUser's recovery link to reset your password and change or verify your 2 factor authentication settings.

NMU G Suite Account 2 Factor Authentication

2 factor authentication on your NMU G Suite account is a separate feature unique to Google. A good overview with links to set up 2 factor authenticaton for your NMU G Suite account is available at https://www.google.com/2step.

See also: 2 Factor Authentication Frequently Asked Questions

Documentation

Setting up a Security Key for 2 factor authentication

A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor authentication. Security keys are currently only compatible with the Chrome web browser.

We recommend you set up 2-factor authentication Backup Codes first so you have more than one method of 2-factor authentication to use prior to setting up a Security Key.

1. Have a FIDO U2F Security Key available prior to starting this process.
   
2. Use the Chrome web browser for setting up and using a FIDO security key. If you do not already have the Chrome web browser installed you can download it from https://chrome.com.
3. Using the Chrome web browser, go to https://myuser.nmu.edu/user, click “Account Status/Change My Password” and login with your NMU ID and password.
   
4. Click on the “Security” tab and then the “Add Security Key” button.
   
   

5. The following instructions will be displayed to add the security key. Follow the instructions:
   

    

6. Once you tap the button or gold disc on the security key you will briefly see the message: "Your security key has been registered." Then the web page will go back to the “2-Step Verification" screen and you will receive a confirmation via email. You can now remove the FIDO security key.
7. Log out of https://myuser.nmu.edu/user.

Using a Security Key for 2 factor authentication

1. The Chrome web browser is required for using a FIDO security key. If you want to use the Firefox web browser it will have to be configured to allow using the USB security key.
2. When logging into an NMU service such as MyNMU after entering in your userID and password you will be prompted to insert your security key. You can also check the “Remember this computer for 30 days” check box if you want to trust this computer.
3. Insert the FIDO security key.
4. Press the gold disk or button on the key and the 2 factor authentication will be accepted and you will be logged in.
5. You can remove the FIDO Key and store it in a safe place.

Documentation

NMU offers a mobile application to aid in viewing web-based services such as Educat, NMU Directory, and checking grades. The app is currently released for IOS and Android Platforms. 

App Features

Grades
Schedule
Events
Campus Alerts
Educat
Directory
Courses
Campus Map
Athletics
Ebill
​Alumni

Grades

​​Selecting "Grades" will prompt for a UserID and password (your NMU login information). When signed on, users can view past terms up to the most recently completed semester. Selecting a semester will show you the final grade you recieved in those courses shown. 

 

Schedule

The schedule feature allows the user to see their past or current course schedule. This page will list the days and times the class runs. Choose a semester to see the schedules. 
    
 

Events

By tapping on "Events", you will be shown a page with a list of events from NMU's Master Calendar. These events are updated regularly. Tapping on one of the events will open the mobile device's in-app browser to www.nmu.edu/calendar, showing a detailed page about the event. 
  
 

Campus Alerts

Campus Alerts displays NMU Emergency Broadcast System alerts. With an alert present, the app's background will tint red and will display a status from the NMU Communications Channel. This is not use for snow days, but school emergencies. 
 

Educat

This function opens the device's in-app browser and prompts for your Educat login information. 

 

Directory

Opening the directory allows the user to search for students and staff at NMU. The search function searches by last name. 

 

Courses

This menu lists all the programs and classes offered at NMU from 2004 to present. You can search by term by selecting in the upper right corner or by searching for subjects in the search box. Once a course is selected, course information, credits, meeting times, course description, and prerequisites are listed. 
 
 

Campus Map

Opening the Campus Map displays a satellite image of Northern Michigan University's campus with balloon labels over the buidings. If you tap on a balloon it will give the name and description of its location.

 

Athletics

The Athletics page displays the sports programs at NMU. Tapping on one fo the sports will link to Northern's altletics web page. Here you can view scores, schedules, and recaps. 
 
 

Ebill

The Ebill feature on NMU Mobile directs the user to ebill.nmu.edu through the in-app browser. From here the user can check his or her balance and make payments. See ebill.nmu.edu for more information. 
 

Alumni

This section will display the NMU Alumni Association home page. From here the user can donate to NMU, update his or her home address, stay up to date with Alumni events, find past classmates, and contact the association. Tapping on any of these features will open the in-app browser. More information can be found at www.nmu.edu/alumniassociation. 

Documentation

MyNMU Tile Index

Please note that individuals may have several roles at NMU. Individuals will see tiles based upon their membership to active roles, such as being an employee and a student. Tiles associated with roles that are not active will not display in the MyNMU portal for that individual. Tiles are loosely grouped by colors. A red background tile represents an administrative function. A green background tile represents a financial function. A yellow background tile represents an employee function. Finally, a blue background tile represents a faculty function. It is important to note that some tiles share a function so they may not have the background color for what you might expect.

Tile Icon	Description
	View the NMU academic calendar.
	Update your address, phone, and email contact information.
	Connect with your NMU admissions counselor.
	NMU Admission Application Inquiry - check the status of your application and receipt of test scores.
	Access the advancement self-service platform for the Foundation.
	Advisors may search for a specific student or view your advisee listing. This includes Grades, Transcripts, and additional student information.
	An online platform for students to connect with alumni for career advice, internship opportunities, graduate school prep assistance, resume review, mock interviews, knowledge share, and more.
	View campus dining locations, meal plan options, learn about student employment opportunities, and manage your NMU ID Card via the Wildcat Express Center.
	Access the NMU People Search and Departmental Directory Search.
	View campus maps.
	Learn about campus safety resources and services.
	Advisors can run degree evaluations for their assigned advisee students.
	View class roster summary, waitlist information,  and details.
	Access Cognos Reports.
	Submit a settlement report for travel or office purchases.
	Search for courses offered per term.
	View the Campus Security Authority (CSA) Incident Report Form.
	Access your degree evaluation based on your current academic program.
	Manage your CatCash, meal plan, dining dollars, order food, report a lost Wildcat card and more.
	Connect with disability services and view academic accommodations.
	View account information or pay your bill (credit/debit card or eCheck). Students may also sign up for a payment plan.
	Access NMU EduCat.
	Sign up for campus emergency text alerts.
	Declare whether you would prefer electronic or paper billing statements.
	Access your employee dashboard for pay stubs, benefits, tax information, job and employee summary, and timesheet submission.
	View your Student Clearinghouse enrollment information, obtain an enrollment certificate, and more.
	Create and manage Employee Personnel Action Forms (EPAFs).
	Access your Educational Success Platform (ESP) account.
	View/submit upcoming events and announcements.
	Purchase tickets for sporting events, the Forest Roberts Theatre, the Marquette Symphony Orchestra and more.
	Submit a work request for NMU Facilities.
	Access faculty resources including the Academic Senate and NMU-AAUP information. Submit an EduCat request form, enter final grades, view your faculty detail schedule, and override registration.
	View your faculty class schedule.
	Opt out of the Recreation Fee, Green Fee, or Barnes and Noble Bookstore Fee.
	Submit final grades to the Registrar through our new interface.
	Access your Financial Aid awards, history, and more.
	Testing and application information, FAFSA guidance, receive and review your Student Aid Report, and more.
	Enroll in a payroll deduction to support the NMU Foundation.
	Apply for Donor-Funded Scholarships at NMU.
	Access your NMU Gmail account.
	Search and apply for job opportunities, manage resumes, sign up for interviews, view upcoming job fairs, workshops and other career events.
	View any holds on your account and address them immediately.
	Access the Housing Portal and complete your housing application, pay your advanced payment, explore roommate matching options, access your room condition report, and submit maintenance requests.
	Submit any travel outside the United States to the NMU International Travel Registry.
	Request/approve a key or electronic building access.
	Submit an I-9 Form and view your LawLogix to do list.
	Access E-Postal services for submitting a mass email request.
	View your benefit or compensation summary statements.
	For financial managers, view the balance of your assigned organization accounts.
	Students may view detailed class schedule information.
	Send your current class list to the NMU bookstore so you may easily find all the books for your courses.
	View your account status, change/recover your password, update security options, enable two factor authentication, or activate a new user account.
	Register for orientation and connect with the orientation team.
	Find course materials, reserve textbooks, purchase apparel/supplies and more.
	View important campus-wide notifications. *Push notifications must be enabled for the MyNMU mobile app in order to receive mobile notifications.
	Learn more about opportunities including the First Year Experience Program, Freshman Fellowship, Honors Program, Career Services, Presidential Scholars, Study Abroad, Superior Edge, and Transfer Credit Information.
	Access NMU’s Policy and Resources Database.
	Grant authorized users access to your self-service account.
	Access the Qualtrics Survey System.
	Explore the NMU Rec Sports landing page.
	Register for courses.
	Access Safety Department resources such as the Chemical Inventory, Employee Training System (SafeSchools), Key and Electron Building Access, Student Training System (Vector), Submit an Incident Report, or Submit a Near Miss Report.
	Information on student teaching, pre-application for student teaching, and applications for student teaching assignment, certification (MTTC), and graduate LD teaching.
	Access student academic information.
	Fill out an incident report to notify the NMU Police Department of all personal injury accidents involving faculty, staff, students, or visitors.
	Access the Superior Edge system.
	Access the administrative dashboards and actionable analytics.
	Access the PageUp application for employee recruitment, onboarding, and performance reviews.
	Access and print your 1098-T tax form.
	The Hub is a social network that connects students directly to all registered student organizations, activities, and events happening on campus.
	Submit your leave time.
	Learn about Title IV Financial Aid Funds and authorize/deny the university to apply financial aid proceeds.
	Order an official transcript, obtain an enrollment certificate, view proof of enrollment, and more.
	Access your unofficial academic transcript.
	Access employee UltraTime application.
	Access supervisor UltraTime application.
	Access the mobile version of the UltraTime application.
	Explore additional university services including Advising, Audio/Visual Services, Career Services, Center for Student Enrichment, Center for Teaching & Learning (CTL), International Programs Office, Northern Center & Event Services, Office of the Registrar, Research & Sponsored Programs, Student Equity and Engagement Center, and Technology Support Services.
	Access the parking portal, purchase a parking permit, register a bicycle, or view/appeal a parking citation.
	Reset your NMU role to the student view for the duration of your next MyNMU sign-in.
	Generate an official copy of your address to be used as a verification tool for voter registration.
	Pre-register your weapons for storage with the NMU Police Department.
	Access WellBeing resources including after-hours crisis counseling, submit a conduct concern, access the NMU Health Center patient portal, upload documents for the Health Center, discover employee health and wellness resources, and more.
	View the Wildcat Athletics events schedule, tickets, fan zone, etc.
	Access Xtender application.

Documentation

This page provides key IT related information for NMU graduates and former students.

Notebook computer returns and purchase options

• The immediate return of the NMU notebook is required when any of the following occurs:

  • Complete withdrawal from NMU or graduation from NMU

  • Non-payment of required fees

  • Notification by NMU for the notebook computer's return

• We prefer you return the notebook to the Micro Repair office in LRC 114 when it is open. NMU Public Safety will accept notebook computer returns 24/7. Make sure the following components are returned with the notebook computer: AC power adapter and cord, LTE MyFi hotspot (if issued), and USB DVD Player (if issued). See the Notebook Computer Return Procedure for details.

• Graduating students are sent an email message about the option of purchasing a NMU notebook computer. See the NMU Laptop purchase information for details.

What happens to my NMU account after leaving NMU?

• Access to MyNMU account will continue for 1 year after leaving NMU if you are an undergraduate or 3 years if you are a graduate student regardless of whether you did or didn't graduate. After the 1 or 3 years has passed, your account will be disabled and no longer receive or send new messages.

• Shortly after leaving NMU your NMU network access, including access to NMU LTE, will be disabled. If you would like to continue NMU LTE access you might consider switching to NMU EAN. See www.nmu.edu/ean for details. NMU EAN doesn’t require an alumni email account but offers discounts to NMU Alumni with "Free E-mail for Life" (G Suite) accounts. See the NMU Alumni Association for details. 

We highly recommend:

• Saving or printing an unofficial copy of your transcript available in the "Student Services" tab on MyNMU before your account is disabled.

• Updating your email address and recovery accounts saved on Facebook, airline reservation systems, and similar services. This is especially true for those systems using your NMU email account for resetting an account password such as Facebook or Snapchat. You should update any references to your NMU email account to another accounts you have. The settings are usually available in your ‘My Account’ or ‘Profile’  options for the service.

• Archiving your messages if you do not plan to use your NMU email account after graduating or leaving NMU. We highly recommend saving any of the messages you want to keep to an email account you will be using and delete them from your NMU email account. Otherwise the stored messages could become an unmonitored repository of data for hackers and identity thieves. If you are on the older NMU email system it might be easiest to forward the messages you want to keep to another account and delete them and the rest of your messaages from your NMU email account. If you are on the new NMU G Suite gmail system the Backing Up NMU G Suite instructions cover how to make a copy of your NMU G Suite content into files you can take with you or restore to another account at a later time. You may want to  apply for a "Free E-mail for Life" (NMU Alumni G Suite) account to use from the NMU Alumni office before you leave NMU. See the NMU Alumni Association for details. Once you have an NMU Alumni account, G Suite makes it easy to transfer all your NMU G Suite content to your NMU Alumni G Suite account. See Backing Up NMU G Suite for instructions.

Documentation

If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account:

1. If you are new to NMU and have not set up your @nmu.edu account go to the MyUser "New User Page", https://myuser.nmu.edu/newuser. If you are a new user and can't log into MyUser "New User Page" contact the HelpDesk.


2. If you have already set up your @nmu.edu account and can't log into any NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account go to the MyUser "View account status" page, https://myuser.nmu.edu/user, and use the "Login" button in the upper right corner of the page to login. You can log into the MyUser "View account status" page when your account will not work anywhere else to verify your account status and identify any problems and solutions for your account.


3. If you have already set up your @nmu.edu account and can't log into the MyUser "View account status" page  go to the MyUser "I lost my Password " page, https://myuser.nmu.edu/recover, and enter the required information to recover access to your account. If you can't log in there contact the HelpDesk.

Documentation

NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or more of them. NMU recommends you always have more than one 2 factor authentication method enabled.

1. On a computer or other device, go to https://myuser.nmu.edu/user, click “Manage Account” and login with your NMU ID and password.

    

   

2. Click on the “Security” tab and then the “Display TFA” button under “2-Step Verification”. The following page will be displayed.

    

   

3. To disable the current Authenticator App click the "Remove" button in the "Authenticator App" box.

4. To disable the current Backup Codes click the "Remove" button in the "Backup Codes" box.

    

5. To disable a Security Key click the "Pencil" icon in the "Security Key" box, then click the "Delete Security Key" button.

    

   

6. To revoke all trusted devices click the "Revoke All' button in the "Devices you trust" box.

7. If all 2 factor authenthication methods are disabled the "2-step Verificaton" box at the top of the page should show it is "OFF".

    

   Note:

   • 2 factor authentication on your NMU G Suite account is a separate feature unique to Google. A good overview with links to configure 2 factor authenticaton for your NMU G Suite account is avalable at https://www.google.com/2step.

Documentation

Occasionally a user may not be able to register for courses because they have not met conditions or obligations due to the university. For example, a student may have been suspended, will need to see their adviser, or it is not yet their registration time. Follow the instructions below prior to registration to ensure you do not have account holds. To learn more about holds or review the types of holds, view the Registration Hold Policy. 
 

1. Log into MyNMU with your NMU UserID and password.
2. Go to the search in the upper left and search for Holds

3. Click the link any any holds on your account will be displayed.

Documentation

You can view your final grades online at Mynmu.nmu.edu, once they are available, by following the steps below. View the academic calendar to see the dates grades are due from faculty by semester.
 

1. Log into MyNMU with your NMU UserID and password.
2. Go to the search in the upper left and search for Final Grades

    

3. Click the link and it will prompt you to select a semester, choose a semester and your grades will be displayed.