iphone - Technology Support Services

Documentation

With the introduction of iOS 14, iPadOS 14, and watchOS 7 Apple introduced a feature to randomize the device MAC address. While this was done with the best of intentions, it will cause the device to go into a deregistered state on NMU's campus. To resolve this issue, you need to turn the private address feature off on your device for the NMU network.

Turn private address off for the NMU network

You can resume the use of private address at any time but you will be required to re-register your device each time.

iPhone, iPad, or iPod touch

1. Open the Settings app, then tap Wi-Fi.
2. Tap the information button next to the NMU network.
3. Tap Private Address. If your device joined the network without using a private address, a privacy warning explains why.
   

Apple Watch

1. Open the Settings app, then tap Wi-Fi.
2. Tap the NMU network name. If you haven't joined the network yet, swipe left on its name and tap more .
   
3. Tap Private Address.
   

Please note, you may need to toggle the WiFi off and on to reconnect to the NMU WiFi network.

Documentation

In order for you to use your iPhone, iPad, and iPod touch to stream music or browse the web on the NMU network, you will need to register the device on the network. 

1. Connect to NMU through the wifi settings
2. Open the Safari web browser.
3. In the address field type, register.nmu.edu and click Go.

4. It will prompt for your NMU username and password
5. Click "Continue"
6. There will be a black box with a play symbol in the middle just tap that and a 30 second video from the Dean of Students, Christine Greer, talking about the copyright policy
7. Next you will have to Accept the "Acceptable Use Policy" for NMU
8. After you accept the use policy there will be a three question quiz about things that you can and can't do on the NMU network
9. Once you get to the "Registration Complete" page, click "log out", and wait 10-15 minutes for it to regenerate an IP address. Once you get to google.com or any site that is not affiliated with NMU you are all set.