Wireless - Technology Support Services

Documentation

University guests can connect to the NMU_GUEST Wifi access points without having a university account. These instructions cover the process of connecting and agreeing to the Acceptable Use Policy. To learn more about guest wireless, visit the "Guest Wireless Locations" page.

Connecting with Windows
Connecting with an iPhone
Connecting with Android

Connecting with Windows

1. Select the Windows wifi connection icon from the system tray to expand the available connections menu. Then, select "NMU_GUEST" from the list.
    

2. Select the "Connect" button. 
    
 

3. Open your internet browser. It should automatically navigate to the guest access page with the Acceptable Use Policy. Read and click "Accept" to gain access. 

Connecting with an iPhone

1. Tap the settings icon and select "Wi-Fi".

2. Select "NMU_GUEST" under "Choose a Network...".

3. Once the device connects to the network, it should automatically open Safari.


4. The "NMU Wireless" page should load with the Acceptable Use Policy. Read the policy and select "Accept". 

Connecting with Android

These screenshots utilize a Nexus 7 tablet. Specific screens may vary depending on the device.
 

1. Tap the App Tray icon on the main screen to view more applications.

2. Selects the "Settings" icon from the App menu.

3. Select "Wi-Fi" from the "Settings" menu. 

4. Ensure that the Wi-Fi is on in the upper right corner, then select "NMU_GUEST" from the list of available networks.

5. Slide down the top menu to select the "Sign into Wi-Fi network" option.

6. Your internet browser will open to the "NMU Wireless" page containing the Acceptable Use Policy. Read the policy and select "Accept."

Documentation

With the introduction of iOS 14, iPadOS 14, and watchOS 7 Apple introduced a feature to randomize the device MAC address. While this was done with the best of intentions, it will cause the device to go into a deregistered state on NMU's campus. To resolve this issue, you need to turn the private address feature off on your device for the NMU network.

Turn private address off for the NMU network

You can resume the use of private address at any time but you will be required to re-register your device each time.

iPhone, iPad, or iPod touch

1. Open the Settings app, then tap Wi-Fi.
2. Tap the information button next to the NMU network.
3. Tap Private Address. If your device joined the network without using a private address, a privacy warning explains why.
   

Apple Watch

1. Open the Settings app, then tap Wi-Fi.
2. Tap the NMU network name. If you haven't joined the network yet, swipe left on its name and tap more .
   
3. Tap Private Address.
   

Please note, you may need to toggle the WiFi off and on to reconnect to the NMU WiFi network.

Documentation

In order for you to use your iPhone, iPad, and iPod touch to stream music or browse the web on the NMU network, you will need to register the device on the network. 

1. Connect to NMU through the wifi settings
2. Open the Safari web browser.
3. In the address field type, register.nmu.edu and click Go.

4. It will prompt for your NMU username and password
5. Click "Continue"
6. There will be a black box with a play symbol in the middle just tap that and a 30 second video from the Dean of Students, Christine Greer, talking about the copyright policy
7. Next you will have to Accept the "Acceptable Use Policy" for NMU
8. After you accept the use policy there will be a three question quiz about things that you can and can't do on the NMU network
9. Once you get to the "Registration Complete" page, click "log out", and wait 10-15 minutes for it to regenerate an IP address. Once you get to google.com or any site that is not affiliated with NMU you are all set. 
 

Documentation

All computers that wish to use the NMU Wireless or Wired connections on campus must be registered. Current NMU Faculty, Staff, Students, and Retirees can register machines on the network. If there is a guest on campus that needs internet access, currently only Faculty and Staff can sponsor them. To sponsor a guest:

1. Open a Web Broswer
2. In the URL bar, go to http://register.nmu.edu and click the Need to sponsor someone, go here link. You can login with your current NMU UserID and password.
   
3. Once you login, you will see a window similar to the one below. Click on "Enter Guest Sponsor Function" to continue.
   
4. Fill in the top portion of the screen to add a new sponsor. Be sure to carefully type in each requested piece of information, as it may be needed later. You can choose a start date up to a month in advance. If you know a guest is arriving, and they need internet access, it is best to complete this prior to their arrival. It can take up to an hour for this part to register in our system.
   
5. Click on "Submit Request" to add the sponsor request. You will notice a green bar at the top of the screen that indicates your sponsor request was successful. 
   
6. It may take up to an hour for the request to be active. Once it is active, the guest should connect to the WiFi access point named "NMU", open a web browser, and navigate to "http://register.nmu.edu" on the machine that needs internet access. The guest can use their email address that was used in the request for the User ID and password fields.
   
7. After clicking "Sign In", the guest will be able to register their machine. The registration will stay active for one day, so if they need to access the internet during the next day, they will need to register using "http://register.nmu.edu" again. The guest will be able to register their computer for as long as was requested when the guest sponsor entry was added. Once that time period expires, a new entry will have to be made by a current NMU Faculty or Staff member.

Documentation

The Lenovo System Update tool installs unique updates to your ThinkPad computer that are not included in the Microsoft updates. We recommend you routinely run System Update on a monthly basis and install the critical, recommended, and optional updates to keep your computer software up to date.

This page has been split into 2 sections. The first section covers installing the updates related to problems with audio, video and using projectors and takes about 20 minutes to complete. The second section covers installing the full set of recommended updates and takes about an hour to complete. You can do the first section and complete the second section at some later date if you would like.

• Section 1 Updates that Resolve Audio, Video, and Projector Problems
• Section 2 All Recommended Updates

Section 1 Updates that Resolve Audio, Video, and Projector Problems

WARNING: Lenovo System Updates can contain firmware updates. It is critical that firmware updates are not interrupted. Therefore, we recommend you preform the System Updates with the computer connected to AC power and a fast Internet connection (either NMU WiFi or NMU Ethernet) at a time and place where the update will not be interrupted. If this is something you do not feel comfortable doing yourself, please visit the HelpDesk and get a request to have Micro Repair perform the updates. You should back up your files prior to coming in and Micro Repair currently anticipates a 2 hour turnaround time to have your computer ready.
 

1. Close all other programs and applications.
2. Connect to AC Power.
3. Connect to a fast Internet connection (either NMU WiFi or NMU Ethernet).
4. Run Lenovo's "System Update".  To do this, click on the Windows icon found at the bottom left corner of the desktop on the task bar.  Type "system update" and choose it from the list of choices.
  
5. If this is your first time running System Update, it will need to update itself.
  
6. Once you are at the System Update home screen, it will look like this...
  
7. Click "Next" and System Updates will prepare all available updates for you to choose from.
  
8. Once you are able to perform updates, make sure the first update you choose is JUST to update “BIOS” under "Critical Updates" or "Recommended Updates".  You will be prompted to reboot your laptop.
  
9. The second update you should choose should JUST be “Intel HD Graphics Driver” under "Critical Updates".  You will be prompted to reboot your laptop.
  
10. The third and final update you should choose should JUST be “Conexant Audio Driver” under "Optional Updates".  You will be prompted to reboot your laptop.
  
11. While connected to projector in classroom via the 15 pin VGA cable, right click on desktop and choose display settings.
  
12. You will be brought to a screen where you choose "Advanced Settings".
  
13. Then click on the recommended resolution...
  
14. Reduce it to "1366x768"
  

Section 2 All Recommended Updates

The Lenovo System Updates also address network connectivity issues first identified on the T460s ThinkPads in August of 2016 and are recommended for the T460s with the fall 2016 NMU software image. For the T460s ThinkPads as of August 2016 these updates take approximately 1 hour to complete. 

WARNING: Lenovo System Updates can contain firmware updates. It is critical that firmware updates are not interrupted. Therefore, we recommend you preform the System Updates with the computer connected to AC power and a fast Internet connection (either NMU WiFi or NMU Ethernet) at a time and place where the update will not be interrupted. If this is something you do not feel comfortable doing yourself, please visit the HelpDesk and get a request to have Micro Repair perform the updates. You should back up your files prior to coming in and Micro Repair currently anticipates a 2 hour turnaround time to have your computer ready.

1. Close all other programs and applications.
2. Connect to AC Power.
3. Connect to a fast Internet connection (either NMU WiFi or NMU Ethernet).
4. Go to the “Start” menu and type “system update” and select “System Update” from the list of results. The program will start.  



5. The program will start and provide a System Update Welcome screen. Click “Next”.
 

6. The program will search for and download available updates.


7. If prompted to update the System Update tool click “OK”.


8. Lists of available critical, recommended, and optional updates will be displayed in 3 tabs. On the "Critical" and "Optional" tabs, check the “Select All” checkbox to select all the updates. On the "Recommended" tab, select the individual updates excluding "Lenovo Solution Center", "SHAREit", and "Lenovo System Interface Foundation." Click “Next” to begin the update process.


 


9. You may be prompted to download the updates, Click “Download.”


10. You may be prompted to restart your computer, click “Yes”
.

11. The updates will begin downloading.


12. Wait about an hour and expect at least one restart to complete the process.

Documentation

Occasionally the Windows software on NMU issued machines may state that it is not activated or genuine (especially if you haven't connected to an on-campus network recently). You may see prompts stating "The activation period has expired," "You may be a victim of software counterfeiting," or "Windows is not genuine." Follow these intstructions to verify and/or troubleshoot Windows activation. 

 

Activate Windows

1. You will need to be connected to an NMU network (Wifi, Ethernet, or LTE) to activate. If you are off campus, you can also connect using the VPN client.

2. Once connected to an NMU network, you must first ensure that your date and time are correctly synchronized. It is possible for AM/PM to be incorrect, the date to be wrong, or even for the clock to be off by minutes or seconds.  Ensure your time is correct and change it if it isn't by following the instructions at our "Windows Date and Time Zone Settings" page. 

To check activation status in Windows 11, select the Start button, and then select Settings > System and then select Activation .  Your activation status will be listed next to Activation.

Check  activation status in Settings

You'll see one of these activation status messages on the Activation page:

Documentation

NMU Wireless internet is available on registered computers all over campus for students, staff, retirees, and faculty. Visitors without NMU credentials can connect using the NMU_GUEST access points after agreeing to the acceptable use policy. 

NMU_GUEST access is restricted to common protocols used for web and email access. If you are a guest and can't access what you need using the guest access, contact the department you are visiting to see if they can sponsor you as a guest on the NMU network, which should provide you with the access you need. See "Sponsoring a Guest on the NMU Network" for details.

View instructions for connecting to the NMU_GUEST access point.

View access locations during:

• School Year
• Summer (Typically through August 15th)

School Year NMU_GUEST Locations

• Cohodas
• Harden Hall
• University Center
• Hedgcock
• Forest Roberts Theatre
• Jacobetti Center
• Berry Events Center
• Superior Dome
• Presque Isle Commons (Temaki and Tea, Smoothie King)
• NMU Invent Building (on Presque Isle Ave)
• Ripley Steam Plant
• Services Building
• NMU Golf Course Clubhouse

Summer NMU_GUEST Locations

• Art and Design Building
• Berry Events Center
• Cohodas
• Superior Dome
• Gries Hall
• Hedgcock
• Jacobetti
• Jamrich
• Harden Hall
• PEIF Recreation Facility
• Ripley Heating Plant
• Services Building
• Northern Center
• West Science
• New Science
• Whitman
• Quad I Residence Halls (Gant and Spalding)
• Quad II Residence Halls
• West Hall
• Woodland Park

Documentation

When you send a message over a wireless connection, someone who has the correct equipment can receive and decode the message. You have no way to know if someone is eavesdropping on messages you send or receive; this kind of eavesdropping is undetectable.

Although the NMU wireless networks require all users to register their wireless network hardware addresses, it is still possible for malicious users to eavesdrop on others.
 

Wireless Security Precautions and Vulnerabilities

Despite its vulnerability to eavesdropping, a wireless connection is reasonably secure for many things. Here are the scenarios you may encounter while using the wireless network, and the risk each potentially poses:

• All wired data connections at NMU are protected from eavesdropping. If you are concerned over the security of your transmission, use a wired connection.
• When you connect to MyUser.nmu.edu to find out your password and account information, connect using the address that begins with https instead of http. When you connect to https://myuser.nmu.edu/user, the connection uses SSL (a 128-bit encrypted secure connection) which is safe to use over a wireless connection.

• If you check your E-mail with Outlook on a wireless connection, someone may be able to get your ID and password, and read your E-mail.

  You can read E-mail on MyNMU without worrying that someone will get your user ID and password, because the login information is transmitted using a secure SSL (128-bit encrypted) connection. However, Your mail message is not encrypted, which means it is still not guaranteed to be private.

• If you connect to an FTP server over a wireless connection, someone may be able to get your ID and password.
• Using wireless connections for general Internet browsing should not pose any security risk, but may not be private.
• If you place a credit card order or submit sensitive form data, make sure the site is using SSL (a 128-bit encrypted secure connection). Connecting to a site using SLL is a minimal security risk. even over a wireless connection. To find out if a connection is using SSL, look for a lock icon in your browser, usually on the left side of the URL bar.
  If you do not see a lock icon in your browser window, do not submit credit card information or any other confidential data even if you are using a wired connection.

Documentation

The MirrorOp software provides the wireless projector connection usign the NMU WiFi access points. It does not work with the NMU_Guest WiFi access points and NMU LTE available in some locations on campus. These instructions are written for people using a Microsoft Windows computer but also includes links for installing the software on Apple Macintosh OSX computers.

Step 1: For a Windows computer download the "Application for MirrorOp Windows Sender" or the "Application for MirrorOp Mac Sender" if you have a Mac.
Step 2: Run the file you just downloaded to install MirrorOp.
Step 3: When the MirrorOp software is running, pin it to the taskbar.
Step 4: Input the IP address, be sure to include the dots ‘.’  If you don't see the full MirrorOp window with the "Input hostname or IP" at the bottom of the window disconnect any external display attached to your computer and restart MirrorOp.
            
Step 5: Input 4 digit unique code
            
Step 6: Click "play" -the screen should look like
            

Documentation

For full access to the Internet and NMU network services over the NMU on-campus wired and wireless areas, you must register each network interface (wired and wireless are separate entries) on your computer. Before you register, you will only be able to access limited on-campus Web sites, and you will not have E-mail access.

Keep the following mind while registering:

• Must be on-campus and using the NMU WiFi or Ethernet network to register.
• Users will be required to register their machine once per semester.
• NMU issued computers with have both the wired and wireless connections registered when registering using either connection.
• Your NMU account must be active in order to have computers and devices registered. 
• You are limited to registering 3 devices via the "register.nmu.edu/device" option.

There is no limit to the number of computers you can register. However, please note that your NMU ID will be attached to each computer you register, and you will be responsible for the actions performed using this machine.

Choose a device type below for instructions on registering it. 

• Register a Computer
• Register an iOS Device
• Register an Android Device
• Register a Blu-Ray Player
• Register a Smart TV
• Register a Game Console
• De-Register a Device